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Virtual Services

Virtual  Services and The Skills That Are Available

 The following list of virtual services is provided to help you understand the range of skills that you can draw on when you need them in your business. This is not an exhaustive list but a guide only. If you need a specialised skill that is not included on this list of virtual  services, please contact us for assistance. Hiring your first virtual assistant and deciding on the tasks you will delegate can be daunting if you have not done this before.  If you would like to know what virtual assistants can do in 1 hour - click here.  Our service is here to help you in the initial phase and to make sure you are not disappointed with the experience.

How we work:
We also offer a personal recruitment service where we take your brief.   We match your needs to our database of 2000+ virtual assistants and their skills We provide you with 2-3 profiles of suitable matches for you to interview and decide who to go with. We can even make the match for you if that is what you prefer.  

 

Accounting and Finance

  • Bookkeeping
  • Pay role processing
  • Invoicing/Credit Control
  • Customer billing
  • Payment follow up
  • Expense management
  • Pricing research and comparisons
  • QuickBooks/MYOB/Xero and other software
  • Bank reconciliation
  • Accounting data entry
  • Utility bill payments
  • Online and bank transfer sheets
  • Accounts receivable system

Business Development

  • Sales systems and processes
  • Strategies and tactics
  • Customer Service plan
  • Training on software and systems
  • Policies manual
  • Growth tactics
  • Direct selling
  • Mail-outs
  • Telephone Sales
  • Selling to existing clients
  • Lead generation and appointment setting
  • Conversion strategies

Customer Relations Management

  • Relationship building tactics
  • Customer Satisfaction Survey
  • Mystery Shopping
  • Capture, storage, analysis of customer information
  • Managing CRM database
  • Quotation and sales order management
  • Maintaining service records
  • Social Media - likes, shares and posts
  • Online Webinars
  • Special Offers and New Product promotions
  • Data integrity checks
  • Reports and charts for service development

Executive Assistant Services

  • Diary and Meeting management
  • Email and telephone admin support
  • Creating presentations
  • Editing and proofing important documents
  • Minutes of Meetings
  • Formatting reports
  • Handling issues while you are out of the office or on holiday
  • Project management
  • Electronic filing and back up systems
  • Travel and accommodation
  • HR support - hiring and firing admin
  • Handling confidential matters

Virtual Marketing Services

  • Bookkeeping
  • Pay role processing
  • Invoicing/Credit Control
  • Customer billing
  • Payment follow up
  • Expense management
  • Pricing research and comparisons
  • QuickBooks/MYOB/Xero and other software
  • Bank reconciliation
  • Accounting data entry
  • Utility bill payments
  • Online and bank transfer sheets
  • Accounts receivable system

Virtual Web Services

  • Sales systems and processes
  • Strategies and tactics
  • Customer Service plan
  • Training on software and systems
  • Policies manual
  • Growth tactics
  • Direct selling
  • Mail-outs
  • Telephone Sales
  • Selling to existing clients
  • Lead generation and appointment setting
  • Conversion strategies

Virtual Telephone and Transcription

  • Relationship building tactics
  • Customer Satisfaction Survey
  • Mystery Shopping
  • Capture, storage, analysis of customer information
  • Managing CRM database
  • Quotation and sales order management
  • Maintaining service records
  • Social Media - likes, shares and posts
  • Online Webinars
  • Special Offers and New Product promotions
  • Data integrity checks
  • Reports and charts for service development

Executive Assistant Services

  • Diary and Meeting management
  • Email and telephone admin support
  • Creating presentations
  • Editing and proofing important documents
  • Minutes of Meetings
  • Formatting reports
  • Handling issues while you are out of the office or on holiday
  • Project management
  • Electronic filing and back up systems
  • Travel and accommodation
  • HR support - hiring and firing admin
  • Handling confidential matters


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